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    Our made to order program allows you to choose from a range of beautiful leathers and create a shoe that is uniquely your own. Simply select your style, color and size and we will take care of the rest.

    To ensure a perfect fit we encourage you to first download the insole shapes in your size to check the measurements of your feet, please print them out on A4 to make sure that the measurements are true to size.

    Then put down your feet on the print out of the insole while standing up straight with evenly distributed weight.

    The lines of the printed insole should closely fit / touch the outline of your feet.

    Recommended when measuring is to wear the socks that you most likely are going to wear with the shoes.

    DOWNLOAD YOUR SIZE HERE:

    SIZE 36SIZE 3INSOLE LENGTH 25,26 CMESTIMATED FOOT LENGTH 22,2 CM – 22,7 CMDOWNLOAD PDF HERE
    SIZE 36,5SIZE 3,5 UKINSOLE LENGTH 25,59 CMESTIMATED FOOT LENGTH 22,5 CM – 23 CMDOWNLOAD PDF HERE
    SIZE 37 EUSIZE 4 UKINSOLE LENGTH 25,92 CMESTIMATED FOOT LENGTH 22,9 CM – 23,4 CMDOWNLOAD PDF HERE
    SIZE 37,5 EUSIZE 4,5 UKINSOLE LENGTH 26,25 CMESTIMATED FOOT LENGTH 23,2 CM – 23,7 CMDOWNLOAD PDF HERE
    SIZE 38 EUSIZE 5 UKINSOLE LENGTH 26,55 CMESTIMATED FOOT LENGTH 23,6 CM – 24,1 CMDOWNLOAD PDF HERE
    SIZE 38,5 EUSIZE 5,5 UKINSOLE LENGTH 26,91 CMESTIMATED FOOT LENGTH 23,9 CM – 24,4 CMDOWNLOAD PDF HERE
    SIZE 39 EUSIZE 6 UKINSOLE LENGTH 27,25 CMESTIMATED FOOT LENGTH 24,2 CM – 24,7 CMDOWNLOAD PDF HERE
    SIZE 39,5 EUSIZE 6,5 UKINSOLE LENGTH 27,58 CMESTIMATED FOOT LENGTH 24,5 CM – 25 CMDOWNLOAD PDF HERE
    SIZE 40 EUSIZE 7 UKINSOLE LENGTH 27,92 CMESTIMATED FOOT LENGTH 24,9 CM – 25,4 CMDOWNLOAD PDF HERE
    SIZE 41 EUSIZE 7,5 UKINSOLE LENGTH 28,25 CMESTIMATED FOOT LENGTH 25,3 CM – 25,8 CMDOWNLOAD PDF HERE

    If you require further assistance figuring out your size, please don’t hesitate to CONTACT US and we’ll assist you with the sizing.

    Our shoes fits true to size, but if you’re in doubt we would like to send you a ‘try for size’ shoe in an available color first, which can be returned for free.

    Please understand that a made to order shoe cannot be returned so we encourage trying our try for fit shoe first. If you are absolutely sure of your size and would not like to receive a try for fit shoe please mention it in your check out comments.

    We will only start production after you have received the try for size shoe and have confirmed your size.

    Up to this point you can still cancel the order and will be fully refunded*.

    After the size confirmation the production time usually takes 3-4 weeks.

    Please understand that this shoe personally made for you cannot be returned.

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      MADE TO ORDER

      The item you would like to purchase is currently not available, but it can be ordered through our MADE TO ORDER system, which means that this shoe will be made uniquely for you.

      To get to know our Made to Order System and learn how to choose your size best please read more about it HERE.

      Please understand that the production time of shoes made to order usually takes 3-4 weeks.

      If you would like to purchase this shoe personally made for you simply add it to your cart in your size, it will automatically be noted as made to order in our system.

       

      Shipping information

      Free shipping within European Union

      SPITZ offers free standard delivery on orders above 300 Euro. (Please note that free shipping will be applied to your order at checkout).

      Destination: European Union

      Estimated delivery

      UPS Standard     3-4 days       (shipping service maybe changed to DPD or other)

      UPS Express     2-3 days          20 €

      Please note that delivery to rural addresses can result in longer delivery times.

      All EU orders are shipped with UPS and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).

      Other destinations:

      Outside EU delivery times depends on the area,  but mainly it’s between 2 and 4 business days.

      US

      Japan

      Korea

      Russia

      Taxes and duties

      All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.

      Information for customers outside of EU:

      Please note that in some cases you might be subjected to customs, import taxes or a brokerage fee when ordering from the online store. Please check with your local customs office for your local rules and regulations. We don´t deduct VAT for international orders.

      Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination when outside of the EU.

      We don’t undervalue goods to avoid import taxes

      Important information

      All orders are fully traceable through our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

      Insurance

      We insure each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by SPiTZ.

      Order Policy

      For security purposes, we reserve the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

      Deliveries

      We aim to delivery all orders as quickly as possible. Delivery times stated on the website are in no way a guarantee and are based on approximations. This is due to third party factors, that may cause delays.

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